Legal Document

Privacy Policy

Last Updated: June 20, 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use Kite.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Your email address, name, and profile information when you sign up
  • Gmail Data: Email content, metadata, and labels accessed through Gmail API with your permission
  • Usage Data: Information about how you use our service, including features accessed and time spent
  • Technical Data: IP address, browser type, device information, and cookies
  • Communication Data: Messages you send to our support team

2. How We Use Your Information

We use your information to:

  • Provide and improve your AI email co-pilot service
  • Analyze and categorize your emails using artificial intelligence
  • Respond to your inquiries and provide customer support
  • Send important service updates and notifications
  • Analyze usage patterns to enhance our service
  • Ensure security and prevent fraud
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Gmail API Usage

Kite integrates with Gmail through Google's official APIs. Important details about our Gmail access:

  • We only access emails necessary to provide our categorization service
  • Email content is processed temporarily and not stored permanently on our servers
  • We use email data solely for enhancing and personalizing your email experience
  • You can revoke Gmail access at any time through your Google account settings
  • We comply with Google's API Services User Data Policy

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit and at rest
  • Secure cloud infrastructure with regular security audits
  • Limited access to personal data on a need-to-know basis
  • Regular security training for our team
  • Incident response procedures for any security breaches

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our service performance
  • Provide personalized experiences

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Sending an email to your registered email address
  • Posting a notice on our website
  • Providing an in-app notification

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Support: [email protected]

Response Time: Within 48 hours

Note: This Privacy Policy is designed to be transparent and comprehensive. If you have any questions or concerns about how we handle your data, please don't hesitate to contact us.